Terms of service

These terms govern your use of Adequacy — the website, chat interface, REST API and MCP server (together, the “Service”). By creating an account, generating an API key or otherwise using the Service you agree to these terms. If you use the Service on behalf of an organisation, you confirm you are authorised to bind that organisation.

The Service answers data-protection compliance questions grounded in a corpus of official regulator publications across the EU, UK, India, Hong Kong, Australia and New Zealand, and publishes curated compliance and cross-border transfer matrices. Every answer cites its source passage.

The Service provides regulatory information, not legal advice, and no solicitor–client or attorney–client relationship is created by using it. Laws change, automated retrieval and summarisation can err, and the matrices reflect their stated verification dates. Always confirm significant decisions with qualified counsel in the relevant jurisdiction.

Accounts are managed by our authentication provider, Clerk. You are responsible for safeguarding your credentials and API keys; anything done with your key counts as done by you. Keys can be revoked at any time from the dashboard. We may suspend keys or accounts that exceed fair-use quotas, disrupt the Service or breach these terms.

You agree not to:

• resell or white-label the Service without our written agreement;
• probe, overload or circumvent rate limits, quotas or access controls;
• use the Service to build a dataset for training a competing model;
• submit content you have no right to process, or unlawful content.

Public surfaces (the compliance and transfer matrices) are free. Paid access, when billing is enabled, is a single Enterprise plan billed monthly through our billing provider; prices are shown at checkout. Fees are non-refundable except where the law says otherwise, and we may change pricing with at least 30 days’ notice effective from your next billing cycle.

The legal and regulatory texts in the corpus belong to their respective publishers and remain subject to their own terms. The Service’s software, design, curation and matrices are ours. You own your queries; you receive a non-exclusive right to use answers and excerpts from the Service for your internal compliance purposes, with attribution where you republish them.

The Service is provided “as is” and “as available”, without warranties of accuracy, completeness or fitness for a particular purpose. To the maximum extent permitted by law, our aggregate liability arising out of the Service in any 12-month period is capped at the fees you paid for the Service in that period, and we are not liable for indirect or consequential loss, including decisions made in reliance on answers or matrices. Nothing in these terms excludes liability that cannot lawfully be excluded.

You may stop using the Service and delete your account at any time. We may terminate or suspend access for breach of these terms, with notice where practicable. Sections 6–10 survive termination.

We may update these terms; material changes will be announced on this page with an updated date, and for paid plans by email where we have one, at least 14 days before taking effect. Continued use after the effective date is acceptance.

These terms are governed by the law of the operator’s principal place of business, without prejudice to any mandatory consumer protections that apply where you live. Contact details are available from the dashboard.